Privacy Policy
Last updated: 2026
1. Who we are
FishMatchGroup ("FishMatch", "we", "us") operates a sourcing platform that connects buyers with independent aquaculture equipment manufacturers, distributors and turnkey farm builders worldwide. We act as a neutral intermediary; we do not manufacture, stock, install or insure equipment.
2. Information we collect
- Quote requests: name, email, phone/WhatsApp, company, country, farm location, aquaculture type, equipment category, production capacity (tons/year), project type, budget range, timeline, financing needs, preferred language and free-text notes.
- Account data (suppliers and staff): contact details, company information, verification documents, product catalogues.
- Usage data: pages viewed, source/UTM parameters, language, approximate location (from IP), device and browser, cookies.
3. How we use information
- To match your request with relevant Suppliers and financing partners and return quotations.
- To respond to enquiries, send transactional notifications and sourcing follow-up.
- To improve the platform, prevent abuse and meet legal obligations.
4. Sharing with suppliers
When you submit a quote request, the essential details required to price your project are shared with selected Suppliers. Personal contact details are only shared with the Supplier(s) you choose to engage. Suppliers are bound by their own privacy and regulatory obligations.
5. Subprocessors
We use trusted providers for hosting, authentication, email delivery, analytics and customer messaging. Each is bound by appropriate data protection agreements.
6. Retention
Quote requests are retained for as long as needed to provide the service, comply with legal obligations and resolve disputes. You may request deletion at any time.
7. Your rights
Subject to applicable law (including GDPR where relevant), you have rights to access, correct, delete, export and object to processing of your personal data. Contact privacy@fishmatchgroup.com.
8. Cookies
We use essential cookies for authentication and session management, and optional analytics cookies to understand usage. You can control cookies in your browser settings.
9. Security
We apply industry-standard administrative, technical and physical safeguards. No system is perfectly secure; please use strong, unique passwords and contact us immediately if you suspect unauthorised access.
10. International transfers
Your information may be processed in countries other than your own. We rely on appropriate safeguards (such as Standard Contractual Clauses) for cross-border transfers.
11. Changes
We may update this policy from time to time. Material changes will be communicated via the website.
12. Contact
Questions: privacy@fishmatchgroup.com.
